Please uncheck the firewall features or allow ALYacUpdate.aye to run on your firewall program. Please check if you are using Norton Anti Virus or other firewall program. This message shows when Norton Anti Virus has disconnected AYUpdate.aye.

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If ALYac runs successfully, the infected files have been discarded. If any infected files appears at ALYac window, cure the files through ALYac.Ĥ) Reboot your computer. Scan portable devices and all hard disks and drives installed in yourĬomputer. Click “Start update” to update the latest ALYac DB.Ģ) Reboot to access to Windows safe mode.ģ) After access to safe mode, run ALYac with connecting any portable devices. If ALYac still does not run even after following the upper steps, reboot your computer and go to save mode and scan ALYac.ġ) Mouse right-click at ALYac tray, which is located at lower right of your monitor.

You can confirm your current ALYac version at “ALYacProduct Information” or “About ALYac…” If ALYac is not the latest version, please update to the lastest version via ALYac website. (If file extension does not appear, go to Option> Folder options>View tab and uncheck “Hide extensions for known file types.”) If ALYac does not run properly, please follow these steps:ġ) Go to Desktop and click “My Computer” Icon.Ģ) Go to C: > Program files > ESTsoft > ALYac folderģ) Double click alyac.aye and run scan and cure.

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